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classroomio/apps/docs/content/docs/welcome-email.mdx
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Rotimi Best 81294a47f9 feat: live class sessions, CE workflow, and docs (#683)
Adds live-class session scheduling on lessons (join link, date/time,
timezone) with automatic 24h and 1h reminder emails plus a calendar
invite (.ics), a time-change notification with an updated invite, a
teacher-authored welcome email and session invite on enrollment, and a
"Notify students" quiz nudge.

LMS gets an upcoming live-sessions card and Join buttons, plus a
reusable live-session card component (3 states) in @cio/ui with a
Storybook story. The sidebar content tree now reflects sequential
progression locking like the content list, and the course-completion
confetti regression is fixed.

Org-based emails no longer reference ClassroomIO by name. Docs add
live-class, welcome-email, and course-progression guides, expand the
certificates guide (design, signatures, corrected labels), move
plan-required callouts to the top, flatten how-to-guides to the docs
root with redirects, and add screenshots. Includes an add-docs-image
skill.
2026-06-22 05:43:48 +01:00

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---
title: Customize the Welcome Email
description: Write a custom message that students receive automatically when they enroll in a course.
---
import { Callout } from 'fumadocs-ui/components/callout';
import { Step, Steps } from 'fumadocs-ui/components/steps';
Every course can send a personalized welcome email when a student enrolls. Use it to greet students, share what to
expect, or include a link such as a live session URL.
## Write the welcome message
<Steps>
<Step>
### Open course settings
Go to the course's **Settings** tab and find the **Welcome email** section.
</Step>
<Step>
### Compose your message
Write your message in the rich-text editor. You can format text and add links, for example a welcome note plus your live
session join link.
</Step>
<Step>
### Save
Save the course settings. Your message is now used for new enrollments.
</Step>
</Steps>
![Course Settings Welcome email rich text editor](/welcome-email-editor.webp)
## How it sends
The welcome email goes out automatically whenever a student enrolls, whether they self-enroll, accept an invite, or are
added from the audience. Your message appears in the email above the standard "Sign in to the LMS" link.
<Callout type="info">
Leave the **Welcome email** blank to use ClassroomIO's default welcome message. Formatting is cleaned for safe email
delivery, so some advanced styling may be simplified.
</Callout>
## Live class courses: automatic session invite
For a **Live class** course with a scheduled session, the welcome email also attaches a calendar invite for the next
session, so students can add it to their calendar the moment they enroll. You do not set this up here; it is pulled from
the session you scheduled on the lesson. See [Run a Live Class](/docs/live-class).
![Rendered welcome email showing the Sign in to the LMS link and calendar invite attachment](/welcome-email-preview.webp)
## Related guides
- [How to Invite Students](/docs/invite-students): add students to a course
- [How Course Enrollment Works](/docs/course-enrollment): the enrollment flow
- [Run a Live Class](/docs/live-class): include your session link in the welcome message